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Delivery & Production Lead Times

Delivery Charges

We always use a signed for service, whether using standard Royal Mail post or a courier service. We will select the optimum service for each delivery based on urgency and size of order.

Delivery charges and times stated below, whether FREE or charged for, are for delivery of mainland UK only excluding Scottish Highlands. For shipping to N.Ireland, Islands, Channel Islands or any international destination then please call and we will work out how much extra you will need to pay. You will be able to do this by card over the phone.


Unless indicated as FREE delivery our charges are as follows:

  • Sample Badges & Epaulette/Sliders = £6.50

  • Small orders of badges & epaulettes up to 500 and 100 pairs respectively = £8.00

  • Sample garments, PPE and other bulky items = £8

  • Online purchases of bundles, bulk badges or epaulettes = £9.95 + vat up to an order value of £350 + vat. Online purchases over £350 + vat are FREE.

  • Non-online order purchases = £14 + vat up to an order value of £1500 + vat thereafter delivery is free.

Timed deliveries required by a specific time the next day carry the following surcharges:

  • Next Day By 12 noon add £8.00

  • Next Day By 10:00am add £15.00

  • Next Day By 09:00 add £20.00


Production Lead Times

The target lead times below can be affected by availability, peak season influences and seasonal holidays such as Xmas and Easter.

Badge, lanyard and epaulette bulk online purchase orders will take 3 to 4 weeks 

Badge, lanyard and epaulette non-online purchase orders will take up to 10 working days. However, for these orders we try as best to work to customer deadlines. Urgent orders may carry a surcharge.



Each individual item is subject to availability, where items are readily available from stock the following guide times apply:


  • Plain Goods (No customisation): Up to 4 working days.

  • Customised goods with new logo's: Between 12 - 17 working days depending on how quick approval of artworks are received back.

  • Customised goods with repeated logo': Up to 10 working days

  • We will always send out goods as soon as they are ready or, if being collected, call you that they are ready.

  • If an item is out of stock, we will find out when it is due back in stock and advise you of the delay.

  • If for some unforeseeable reason we are unable to despatch your order to these guide times we will call you and advise you as to when you can expect delivery.



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